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Frequently asked questions
How do your heated jackets work?
Our heated jackets are powered by a small, rechargeable 7.4V battery pack that stores conveniently in an interior zip-up pocket. Heat is activated by a small controller on the lower front area of the jacket near the hemline. You can toggle between three heat settings: Low, Medium, and High. The battery pack can be easily disconnected and removed for charging, or to swap in another battery.
What's Included?
All heated jackets come with a rechargeable 7.4V battery
pack, charger, and our user guide.
Do Hestiia heated jackets come with a Warranty?
Yes, Hestiia heated jackets are backed by a 12 month warranty for the jacket and a 6 month warranty for the battery, beginning at date of purchase.
Are your heated jackets machine washable?
Yes, our heated jackets can be machine-washed. Refer to our product pages or User Guide for proper care and washing instructions. Be sure to remove the battery and close the battery pocket completely before washing.
What are the heat settings?
Heated jackets come with 3 heat settings: Low, Medium, and High. All of our heated jackets are throughly tested during development and production to ensure that heating panels meet our target operating temperatures
at each setting:
- High: 140-149°F (60-65°C)
- Medium: 122-131°F (50-55°C)
- Low: 104-113°F (40-45°C)
How long does the heat last?
Heating time and temperature may vary and can depend on outdoor temperatures. On average, heat lasts between 3-5 hours when using primarily High or Medium settings, and 5-8 hours when using primarily Medium or Low settings.